Gorgias’s version of templates, called Macros, includes variables that automatically populate each customer’s unique information (like names, order numbers, shipping information, and more). This means ...

Commissions do not affect our editors' opinions or evaluations. Strong customer communications and effective prospecting campaigns are integral to the success of any business, and email is widely ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Then the men sat down at desktop computers, opened their Microsoft Excel spreadsheets and began to type. Excel, a program that does complex math on a human’s behalf, is often associated ...

A recent The New York Times piece peeled back the cover on the e-sport you didn't know you were missing: the Microsoft Excel World Championship. Last month in Las Vegas, 12 men ran through a pro ...

At the Microsoft Excel World Championship in Las Vegas, there was stardust in the air as 12 finance guys vied to be crowned the world’s best spreadsheeter. transcript The event’s organizer ...

Microsoft has introduced lots of new features to its Excel app recently, aimed at enhancing productivity, simplifying data analysis, and improving usability across desktop, web, Mac, and iPad ...

Retentioneering: product analytics, data-driven CJM optimization, marketing analytics, web analytics, transaction analytics, graph visualization, process mining, and behavioral segmentation in Python.