In the last five fiscal years, more than 21,000 consumer complaints against online food delivery apps were registered with ...

The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

Zomato's recent layoffs affected approximately 600 customer support roles amid automation and business challenges.

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The ...