Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year after hiring them. The reported layoffs came as the company faces ...

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support platform for businesses worldwide. Zomato has laid off as many as 600 customer ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed ...

In a strategic effort to adapt to its changing business environment, Zomato has revealed a corporate rebranding to 'Eternal'. This decision, which received approval from shareholders via a special ...

Zomato shareholders have approved the company's renaming to 'Eternal'. The brand name of Zomato will stay for its food delivery business, while Eternal will include Zomato, Blinkit, District, and ...

Kiran Verma explained that while he was trying to park his car in Noida, he found a Zomato delivery agent eating on his bike. He took a photo of him when he apparently noticed that what he was having ...

Food delivery and restaurant discovery company Zomato is officially Eternal now. The company announced its shareholders’ approval to a special resolution for changing the company’s name to ...

Kiran Verma shares a story about a Zomato delivery executive who ate unclaimed food due to company policy. The incident highlights the economic struggles of delivery agents. Verma appreciates the ...

The co-founder and CEO of Zomato invited Akshant Goyal, the CFO, to his house in Gurugram to discuss what was weighing on his mind: Whether Zomato should gobble up the whole of Blinkit.

The firm is taking the new name "Eternal" for its corporate brand, but the well-known Zomato logo will remain to symbolize its food delivery business. This action reflects the firm's expansion ...