Zomato has let go of about 600 customer service representatives within a year of their hire, reportedly. This action was ...

The layoffs have occurred across Gurugram and Hyderabad, leading to growing concerns among the remaining employees about the ...

A major factor contributing to this decline is Blinkit, Zomato’s quick commerce division, which has been bleeding cash due to ...

Zomato, soon to be named Eternal, hasn't renewed contracts of the majority of workers associated with its Zomato Associate ...

Zomato laid of 500 employees across Gurugram and Hyderabad hired under ZAAP program based on vague reasons. AI automation ...

Eternal, formerly Zomato, has granted 158 options under the Foodie Bay Employee Stock Option Plan 2014 and 2.17 lakh options ...

The reported layoffs came as the company faces challenges in its core food delivery business and rising losses in its quick ...

The food delivery firm cuts up to 600 customer support jobs as the company experiences a growth slowdown in the core business ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

This is also happening due to increased usage of artificial intelligence (AI) in its customer services function ...

The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

The impacts of AI are already being felt on the Indian job market. Zomato has laid off over 500 customer service executives, ...