The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year ...

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According to reports, the company had hired nearly 1,500 employees last year through its Zomato Associate Accelerator Program ...

Food delivery major Zomato has trimmed its workforce by 500, laying off junior staff. This and more in todays ETtech Top 5.

Zomato's recent layoffs affected approximately 600 customer support roles amid automation and business challenges.

Zomato recently also launched Nugget - an AI-powered customer support platform for businesses across the globe.

This is also happening due to increased usage of artificial intelligence (AI) in its customer services function ...

Zomato is struggling with slowing growth in its core food delivery business due to a decline in consumer spending and difficulties in expanding beyond the top eight cities.

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support ...

Zomato, soon to be named Eternal, hasn't renewed contracts of the majority of workers associated with its Zomato Associate ...

A growing customer base and new categories like mixers, grinders – beyond fans – contributed significantly to Atomberg’s ...