Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Once you’ve determined a problem, define the specific outcome you aim to achieve by implementing technology—like increasing ...

Fast Company Executive Board member Sonita Lontoh offers advice on navigating AI risk and opportunities at the board level ...

As AI becomes more pervasive across industries and organizations, investing time and resources can make the difference ...

Know the importance of corporate strategy, types of strategies, and how to evaluate them for long-term success in a dynamic ...

CBInsights conducted a survey with 50 senior strategy professionals to examine their approaches to generative AI (genAI) ...

The Master of Business and Technology program includes a capstone course that ... human resources, marketing, strategy and leadership, along with technical courses in four specialty areas: AI ...

With an IT strategy that aligns IT with the organization’s goals, CIOs can champion technology-driven innovation to create new revenue streams, strengthen the company’s competitive position ...

Leaders in Citi's technology unit and its "crown jewel" services unit announced a raft of changes as key leaders step down.