Quick commerce and food delivery giant Zomato has let go of 600 customer support associates over the last year as it achieved operational efficiency with the AI-powered customer support platform ...

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support platform for businesses worldwide. Zomato has laid off as many as 600 customer ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed ...

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year after hiring them. The reported layoffs came as the company faces ...

Kotak Institutional Equities has come out with updates on Dixon Technologies Ltd, Bharat Electricals Ltd (BEL), Swiggy Ltd and Zomato Ltd. The brokerage said Dixon Technologies will be a key ...

Zomato shareholders have approved the company's renaming to 'Eternal'. The brand name of Zomato will stay for its food delivery business, while Eternal will include Zomato, Blinkit, District, and ...

Indian consumer products distributors have filed an antitrust case against big fast-delivery businesses of Zomato, Swiggy and Zepto, calling for an investigation into alleged deep discounting ...

Zomato was downgraded to neutral from buy and Swiggy to underperform from buy as the two companies are expected to lag BofA’s adjusted EBITDA consensus. Investment ratings are given by stock ...

Mitesh Panchal highlights Zomato as his preferred pick, recommending a buy only if it closes above ₹250, with potential targets of ₹230 and ₹240. He suggests a stop loss at ₹203.

The Competition Commission of India will review the case, potentially leading to a detailed investigation, which could impact Zomato and Swiggy's ongoing regulatory scrutiny. Indian consumer ...

Both began dating and tied the knot in 2007. Their bond grew stronger over the years, and in 2008, Deepinder co-founded Zomato with his close friend Pankaj Chaddah. Their family expanded in 2013 ...