In 1977, with dozens of fires set daily and tourism in freefall, New York hired an artist to save the city. His infamous ...

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better ...

Global announced the launch of its AI-powered chatbot service, designed to elevate customer interaction and improve operational ...

Viega North America announced the appointment of Todd Schwarzenbach as its new chief customer officer ... I look forward to helping ensure that legacy of growth and service for decades to come.” ...

The air and ocean freight forward specialists at R&M Trucking have become the first US customer for the new Volvo on Demand “trucks as a service” offering by deploying a new Volvo VNR Electric ...

While gen AI is already having a profound impact on marketing activities like customer service and content creation, it has ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Long Island Rail Road service has been restored on the Oyster Bay branch following a brush fire near the tracks east of Roslyn, but delays persist along the line, the MTA said Friday night.

The Social Security Administration (SSA) is changing how you apply for new benefits and update your direct deposit information. After some pushback, the timeline for implementing the changes has ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

The company confirmed that while the DOD did downsize its plans to move its human resource workloads from on-premise to the cloud, it will remain an on-premise customer and will continue its ...