The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

The Social Security Administration is ending most phone service for those applying for benefits or changing banking ...

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement related to customer service changes announced by the Social Security Administration ...

Sweeping cuts to the Social Security Administration under Musk’s leadership threaten service quality, creating fears of ...

From the BBC World Service: Apple is appealing against a U.K. government demand to access its encrypted customer data.

Startek® a digital-first global customer experience (CX) solutions provider, has been honored with a Bronze Stevie® Award at the 2025 Stevie Awards for Sales & Customer Service. This recognition ...

It’s not a lock that Wall Street’s preferred plan to increase revenues with new fees will work for the airline.

The South Korean carrier presented a Boeing 787-10 with its new logo featuring a blue taegeuk symbol at a press event in Seoul Tuesday, the airline’s first design change since 1984.

Spencer Pratt went back to his burned-down home in the Palisades to retrieve a scorched cable box, ending a saga with Spectrum's customer service.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...