Retail Week recently asked 1,000 UK consumers to name, unprompted, the retailers and brands they feel provide the best ...

A HIGH street food chain has announced it’s making a big change to its restaurants after bosses admitted it made a mistake ...

Our provider customer scores are based on an online survey of 4,014 members of the public, conducted in October 2024. Provider scores are worked out using a combination of overall satisfaction ...

Sample sizes for customer score: Amazon (109), American Express (Amex) (217), Aqua (123), Asda Money (77), Bank of Scotland ... over 70% in our latest credit card provider customer satisfaction survey ...

Asda found more than 60% of UK households in its survey saw their disposable incomes fall going into 2025. Income growth lagged behind annual inflation – despite it slowing to 2.5% in December. The 60 ...

An Asda worker has been praised for his "great customer service" after helping a shopper who left his mobile phone behind. Kieran Nelson found the phone at the self-scan checkouts and kept it safe ...

An Asda worker from Darlington has been branded a "guardian angel" by a customer who collapsed with abdominal pain while shopping in the supermarket. First-aider Jo, who works in the chain's ...

Customers who have Asda Rewards have been told by the supermarket that the scheme has changed, and they can no longer earn Asda Pounds on its star products. From today, customers can no longer ...

“This is Asda getting back to Asda’s DNA,” says chief customer officer David Hills, who joined from Aldi in September 2023. “Our marketing campaign is very much centred around ‘Rollback is back’, ...

An Asda worker from Darlington has been branded a "guardian angel" by a customer who collapsed with abdominal pain while shopping in the supermarket. First-aider Jo, who works in the chain's Neasham ...