Babylon officials reveal the upgraded emergency communications hub, enhancing 911 services and improving dispatcher work ...

911 dispatchers also take on the literal definition of ‘first responders’. Which can also take a toll on their mental health. Being the first to answer calls, gather important information and assign ...

“It helps the general public,” Broome County 911 Dispatcher Kelly Mathis said. “It helps the response time, gets care faster or emergency services to each location in a quicker time frame.” Both teams ...

As the state takes steps to formally recognize 911 dispatchers as first responders, Armstrong County’s dispatchers were ...

Bleeding from five gunshot wounds, a Saginaw woman began pounding on the door of a West Side house seeking help in the summer ...

Dozens of people who work as dispatchers in the city’s Joint Traffic Management Center receive upwards of 2,700 calls a day.

Chicago’s 911 dispatchers and call takers were honored Thursday for their dedication, including Debra White, who is retiring after 40 years of service.

JACKSONVILLE, N.C. (WITN) - National Public Safety Telecommunicators Week shows appreciation towards people like 911 ...

Woodway Public Safety is recognizing 911 dispatcher Dylan Eckert as a hero for his calm and professional response during a ...

He then rang Chatham County’s non-emergency line before ringing 911 three times. open image in gallery A Georgia man called 911 to report a home invasion only to hear the dispatcher ordering a ...

“When someone is calling 911, they need help. I want them to treat everything as an emergency as they should be,” Johnson said. The Board of Commissioners said the dispatcher’s supervisors ...