Anthropic, Apple, Google, OpenAI and Microsoft all made big headlines in a wild week of AI and other tech news. Here's the ...

Healthcare systems are overwhelmed by the volume and complexity of digital records, from telehealth to billing to imaging.

Here’s five key indicators your CMS may be holding you back and what you can do to move forward with confidence.

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries.

Reltio’s scalability, flexibility, and data unification capabilities cited as reasons for the selection REDWOOD SHORES, Calif.--(BUSINESS WIRE)--Reltio® announced today that Aviva plc, one of the UK’s ...

New agentic AI capabilities orchestrate the buying experience across digital, voice, and messaging channels, empowering revenue teams to connect every step of the buying journey to drive efficient ...

Gainsight, the retention engine powering the world’s most customer-centric companies, today announced the launch of Atlas—a new generation of AI agents purpose-built to help companies guide their ...

Integration provides businesses unprecedented ability to optimize conversations with leads. ATLANTA--(BUSINESS WIRE)--CallRail, the lead engagement platform, today announced a new integration ...

British businesses admit to experiencing data-related issues since the inception of GDPR Over a fifth (23%) of UK businesses cite budget as a barrier to improving security practices Looking ahead, 40% ...

Many businesses struggle with disconnected systems and rigid business processes. Avaya Infinity™ Platform is here to cut ...