Zomato’s journey from a restaurant discovery platform to a dominant food delivery and quick commerce player has been fuelled by multiple growth drivers. The food delivery business expanded ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed ...

Zomato laid off around 500 employees from its Zomato Associate Accelerator Program (ZAAP) across Gurugram and Hyderabad, according to a report by Outlook Business. The company logged employees out ...

The National Company Law Tribunal (NCLT) has ruled in favour of food delivery giant Zomato, dismissing an insolvency plea filed by B2B apparel manufacturer Nona Lifestyle over alleged unpaid dues ...

Zomato shareholders have approved the company's renaming to 'Eternal'. The brand name of Zomato will stay for its food delivery business, while Eternal will include Zomato, Blinkit, District, and ...

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year after hiring them. The reported layoffs came as the company faces ...

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support platform for businesses worldwide. Zomato has laid off as many as 600 customer ...

This move is seen as an attempt to reduce operational expenses New Delhi: Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees ...

Food delivery aggregator Zomato may face an insolvency plea as one of its operational creditors has moved the National Company Law Tribunal (NCLT), seeking restoration of its previous petition.

Zomato has recently laid off around 600 customer support associates, marking a significant shift in its employment strategy. These layoffs occurred within a year of hiring under the Zomato ...

Rapido’s senior executives are in discussions with restaurant owners to figure out a business model to challenge the current commission structures of Zomato and Swiggy Rapido’s B2B logistics ...

Indian stock market: Shares of India's two leading food delivery aggregators—Zomato and Swiggy—have witnessed a sharp decline from their recent peaks, slipping to multi-month lows. The ...