Indian food delivery company Zomato has laid off almost 600 customer support associates within a year of hiring them. The ...

Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

Zomato laid of 500 employees across Gurugram and Hyderabad hired under ZAAP program based on vague reasons. AI automation ...

The layoffs have occurred across Gurugram and Hyderabad, leading to growing concerns among the remaining employees about the ...

Zomato has reportedly laid off nearly 600 customer support associates within a year of hiring them, as the company faces slowing growth in food delivery and mounting losses in its quick commerce unit, ...

A major factor contributing to this decline is Blinkit, Zomato’s quick commerce division, which has been bleeding cash due to ...

Zomato layoffs spark concern as 600 employees are let go amid AI automation. Questions arise over fairness and clarity in the ...

This is also happening due to increased usage of artificial intelligence (AI) in its customer services function ...

The company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago in customer ...

The impacts of AI are already being felt on the Indian job market. Zomato has laid off over 500 customer service executives, ...

Eternal, formerly Zomato, has granted 158 options under the Foodie Bay Employee Stock Option Plan 2014 and 2.17 lakh options ...