Zomato has delivered strong returns, driven by growth of its multiple businesses. Can it sustain the momentum in the coming ...

The company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago in customer ...

A major factor contributing to this decline is Blinkit, Zomato’s quick commerce division, which has been bleeding cash due to ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

Zomato has let go of about 600 customer service representatives within a year of their hire, reportedly. This action was ...

Zomato recently also launched Nugget - an AI-powered customer support platform for businesses across the globe.

The idea that AI has been replacing these jobs comes from its recent launch of Nugget, an AI-powered customer support ...

Zomato lays off 500-600 employees, introduces AI customer support platform, and transitions remaining staff to other roles.

Deepinder Goyal is diversifying business to get as much share of consumer wallets as possible - Issue Date: Mar 30, 2025 ...

Z omato has reportedly laid off around 600 employees due to a downturn in its food delivery segment and increasing losses ...

The job cuts come less than a year after the company hired the employees under the ZAAP. A majority of the employees failed ...

The impacts of AI are already being felt on the Indian job market. Zomato has laid off over 500 customer service executives, ...