The dispatchers who handle these calls are being honored this week as part of the National Public Safety Telecommunicators week.

Take a look behind the scenes at a 911 telecommunications center during National Public Safety Telecommunications Week.

Telecommunicator of the Year was earned by Sammy Scalise during the annual Wood County 911 Center awards Thursday. Scalise was rewarded for his dedication to the 911 Center and how he often worked 20 ...

Calling 911 is something many us don't think about until there's an emergency. During this National Public Safety ...

Being a dispatcher is one of the most demanding and important jobs to keep the public safe. “No day is the same,” said Tiffany Minteer, telecommunicator 4 at the Erie County 911 Call ...

Cumberland County commissioners last week approved a contract that expands electronics recycling services while keeping the ...

Tulsa 911 Call Center now includes a mental health clinician, a collaborative initiative with Family & Children’s Services offering immediate COPES support to handle mental health crises more ...

The Anti-Robocall Multistate Litigation Task Force warned nine more service providers on Wednesday that the routing of ...

When Ashley Moody was the Attorney General for Florida, she issued fines to four companies that she said were the worst ...

Kay provided a detailed timeline and argued that phone records, witness testimony and forensic evidence ... evasive when ...

Communicating with loved ones or reaching 911 is crucial during an emergency. In situations where phone lines are down, ...