My personal tips would be: write down the points of issue before making the call or writing your email. Explain your point ...

The owners of a Greenville dog rescue lost over $2,000 after a fake customer service rep stole their information.

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

Austin-based Yeti canceled a bulk order from a conservative nonprofit due to its policy against political customizations, ...

Known for having the friendliest staff in fast food, Chick-fil-A still holds the crown — even with a 2% dip this year. The ...

We're excited to announce that Marc Smith has recently taken on the role of president of PHP Distribution. Marc has been with ...

As of December 31, 2024, the Company had total working capital of $8.2 million, including $4.6 million in cash and cash equivalents, net accounts receivable of $0.5 million, other receivables of $0.5 ...

The Nuuly catalog is also a space that encourages women to experiment with their wardrobes, try out styles without having to ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

AI technology is like having an 'employee that never takes time off' and can help car dealers offer round-the-clock customer ...

The policy shift and the initial two-week timetable to implement it drew strong opposition from AARP, which said the new requirements would place a heavy burden on Social Security ...

The evolving CCaaS market is redefining customer interactions, demanding a strategic reimagining of engagement.