A few quarters of tepid growth in online food delivery space has forced Swiggy, Zomato to rework their strategies amidst ...

The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

Chaddah's journey from revolutionizing the food-tech industry to championing mental wellness highlights his ability to ...

Apple Maps is one of the strongest navigation apps ... your original destination will appear letting you carry on your journey like nothing happened. If you decide to ski[ the stop, you can ...

They have all our data – nothing stops them from migrating a customer who is ordering a samosa or a chai or a biryani or a momo from Zomato to Bistro and maybe at a better price because they don’t ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Zomato has attributed the weaker numbers to the increased investments in accelerated new dark-store openings and customer acquisition efforts in the quick commerce (QC) business. Swiggy has not ...

The slowdown in the food delivery segment, coupled with heightened competition and higher customer acquisition costs, has further pressured margins. What fuelled the sell-off in e-commerce stocks?

(Bloomberg) -- Follow Bloomberg India on WhatsApp for exclusive content and analysis on what billionaires, businesses and markets are doing. Sign up here. Shares of Zomato Ltd. and its peer Swiggy ...

Shares of Zomato fell over 10% after reporting a 57% YoY drop in Q3 net profit, mainly due to increased spending and expansion efforts by its quick commerce unit, Blinkit. Swiggy shares also tumbled ...

“Zomato's loss of 15% in value in less than ... largely due to accelerated store openings and higher customer acquisition expenses. The quick commerce business added 216 stores this quarter ...