Describe what customer journey maps are and how they are created Explain the benefits of customer journey maps for social housing providers and their residents Detail the challenges providers might ...

and then making efforts to always prioritise customer requirements Create a customised map to help customers navigate through the regulations Be aligned or ahead of the evolving technology Pharma ...

The UK's Competition and Markets Authority (CMA) now has the power to fine digital platforms for fake reviews and hidden fees ...

A Delhi man decided to spend a week as a Blinkit and Zepto rider to understand the daily grind of delivery workers. He detailed his experience in a now-viral series of posts on X.

While its public market journey has been turbulent ... acquisition—targeting high-credit-score individuals—has helped it build a loyal, affluent customer base. CRED has raised an estimated USD $867 ...

With a thriving IT ecosystem and increasing global investments, the city is leveraging GenAI to enhance customer experiences ... reinforcing Nagpur’s position on the global IT map. Spotlight Wire ...

With their large databank for bus travel agents and connectivity to the rarest destinations on their map, redBus is one of the best places ... user-friendly interface, prompt customer care service and ...

In his new position, he will be responsible for managing Mercedes-Benz India's Marketing and Customer Journey function ... Mercedes-Benz India "With stable policies and a clear road map for the sector ...

Zomato has laid off around 500-600 customer support employees due to non-performance and is leaning on AI to automate job functions. Impacted employees claimed they were terminated without notice.

Zomato's parent Eternal announced that its step-down subsidiary in the Netherlands, Zomato Netherlands, has initiated its ...