A strong CV profile is crucial for making an impressive first impression. Here’s how to craft a compelling CV profile that ...
The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for ...
We list the best resume builders, to make it simple and easy to work on your CV for your next job. Everyone who has been there knows how over-whelming it can be to apply for a job, especially when ...
The nonprofit provided service to adult detainees at the center prior to last week’s shift in the center’s detention population when the adult detainees were moved out. Both the Obama ...
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AI is making Philippine call center work more efficient, for better and worseBPO workers say AI tools are monitoring their calls, assisting them with customers, and scoring their performance.
What is a good utilization rate for a call center? Much like average handle time, what makes a “good” utilization rate is up for debate. For example, the previously mentioned Cell Centre Helper ...
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