Rob Crutchington of Encoded shares his 3-point methodology to maximise the UK’s outsourced contact centre opportunity.

An HOA management company was ordered by a judge to pay over $2 million back to an HOA. A lawsuit alleged one company ...

According to an administration report presented to council, specific details of the event can ... set for for March 30 in Vancouver. The 2025 CCMA Awards are scheduled to take place in Kelowna ...

Suspensions without pay are unacceptable and condemned by both the CCMA and Labour Courts. The procedure for suspension is typically straightforward and requires the employer to state ...

Last week, the Massachusetts Cannabis Control Commission (“CCC” or the “Commission”) released new resources for navigating the rocky waters of community impact fees (“CIFs”) and host community ...

The National Testing Agency (NTA) has released the exam city intimation slip for JEE Mains 2025 Session 1 on its official website, jeemain.nta.nic.in. The exam will be conducted from January 22 to ...

Daragh Naughton, Stryve: ‘Tech is the enabler, not the driver’. Picture: Michael Dillon Many businesses find out the hard way that digital transformation is about more than simply buying new ...

Digital transformation has been the watchword for well over a decade, but many businesses are still struggling to implement it effectively. Why it is in the news: TEKenable has guided businesses ...

In a significant reform that would ease the burden on subscribers, the Employees Provident Fund Organisation (EPFO) has simplified the process of joint declaration on the EPFO portal by allowing ...