Greg Woodward, Founder & CEO, Woodward Strategies The DotCom Magazine Entrepreneur Spotlight Series-Cover Story The DotCom Magazine ...

The future of CX isn’t just personalized — it’s nostalgic. Learn to use past moments to create deeper customer connections.

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

To use video effectively as a digital marketing tool, B2B companies can implement the following five strategies.

You’ve been there. You’ve seen the results. It’s not working.

Microsoft contractors are sending emails and making phone calls to customers behind the backs of partners in a bid to drive ...

B2B SaaS growth in 2025 is being driven by a fundamental transformation in how software is bought, sold, and experienced.

Successful customer acquisition can often take a lot of trial and error to master. We asked industry experts to share one ...

Led by two ex-sales development representatives, Calgary’s Quack has closed $500,000 CAD in pre-seed funding to advance its efforts to build “the cold-calling platform.” ...

Scaling a business and expanding a customer base always involves the use of practical techniques and approaches to landing customers.

Breathing cold air during winter can make asthma symptoms worse. Working with your doctor to develop an effective asthma action plan and following it is key to effective treatment. If you have ...

Traditional full-immersion “cold” brewing may not demand as much time as it often receives for optimal sensory results, according to relatively new research from a team at the University of California ...