National Public Safety Telecommunicators Week 2025 is April 13-19. The week is designed to show appreciation for 911 ...

911 dispatchers also take on the literal definition of ‘first responders’. Which can also take a toll on their mental health. Being the first to answer calls, gather important information and assign ...

Delaware is taking a major step forward in emergency response with upgrades to its Enhanced 911 (E-911) system, featuring ...

“It helps the general public,” Broome County 911 Dispatcher Kelly Mathis said. “It helps the response time, gets care faster or emergency services to each location in a quicker time frame.” Both teams ...

Calling 911 is something many us don't think about until there's an emergency. During this National Public Safety ...

The second week of April is public safety telecommunicators week, to recognize emergency dispatchers and their contributions ...

Take a look behind the scenes at a 911 telecommunications center during National Public Safety Telecommunications Week.

Emergency communication specialists are considered first responders in Colorado, but that isn't the case across the entire country.

It’s the kind of call no one ever wants to make — but when they do, someone always answers. This week, during National Public ...

Telecommunicator of the Year was earned by Sammy Scalise during the annual Wood County 911 Center awards Thursday. Scalise was rewarded for his dedication to the 911 Center and how he often worked 20 ...

This week is National Public Safety Telecommunicators Week. It's where we recognize the incredible work of 911 dispatchers.

Geauga County 911 dispatcher Heather Eskridge receives a life-saving award for guiding a caller through CPR on an electrocuted man, highlighting the crucial role of emergency dispatchers.