“It helps the general public,” Broome County 911 Dispatcher Kelly Mathis said. “It helps the response time, gets care faster or emergency services to each location in a quicker time frame.” Both teams ...

The second week of April is public safety telecommunicators week, to recognize emergency dispatchers and their contributions ...

As the state takes steps to formally recognize 911 dispatchers as first responders, Armstrong County’s dispatchers were ...

Bleeding from five gunshot wounds, a Saginaw woman began pounding on the door of a West Side house seeking help in the summer ...

Dozens of people who work as dispatchers in the city’s Joint Traffic Management Center receive upwards of 2,700 calls a day.

Chicago’s 911 dispatchers and call takers were honored Thursday for their dedication, including Debra White, who is retiring after 40 years of service.

JACKSONVILLE, N.C. (WITN) - National Public Safety Telecommunicators Week shows appreciation towards people like 911 ...

A 911 dispatcher in Georgia was caught on tape multitasking on the job, casually putting in her breakfast order while also answering active burglary call. Dylan Johnson dialed emergency services ...

Woodway Public Safety is recognizing 911 dispatcher Dylan Eckert as a hero for his calm and professional response during a ...

He then rang Chatham County’s non-emergency line before ringing 911 three times. open image in gallery A Georgia man called 911 to report a home invasion only to hear the dispatcher ordering a ...

“When someone is calling 911, they need help. I want them to treat everything as an emergency as they should be,” Johnson said. The Board of Commissioners said the dispatcher’s supervisors ...