Good customer service means being patient, polite and professional, yet in the age of resale apps, shoppers have found ...

A study by global environmental action NGO WRAP, in collaboration with prominent resale and repair enterprises, reveals the ...

This as-told-to essay is based on a transcribed conversation with Danielle Mass, a 25-year-old founder from London, about starting a Depop shop. It has been edited for length and clarity.

McTriBouy isn’t alone as a woman running a successful business on Depop and paving a way towards independence. Fast forward to 2022: Depop is home to 26 million users in over 150 countries ...

Accounts of the five biggest charity shop operators, with almost 3,000 outlets, showed sales were up 18% but profits had slumped by 40% as they face competition from online secondhand platforms ...

Savannah Matthews and Ava West double as UNC students and Depop ambassadors, promoting sustainable fashion and organizing ...

The government has been sending out 'nudge' letters to people who sell items for profit on websites like eBay and Vinted ...

Retailers must meet customer demand if they are to retain younger consumers' interest and succeed in the secondhand market.

As of January 2025, online selling sites such as eBay and Vinted must now sharing selling information with HMRC for tax purposes - previously, HMRC had to request this information ...