Zomato has laid off 600 customer support associates after just one year, following the introduction of AI-driven customer ...

Indian tax authorities are investigating whether restaurants have evaded taxes on packaging charges, following scrutiny of ...

GST department has reportedly sent summons to several restaurants over levy paid on ‘packaging charges,’ an Economic Times ...

Zomato employees laid off by the food delivery giant have lashed out at the company, claiming they were fired “out of nowhere.” Zomato employees laid off by the food delivery giant have lashed ...

Under GST regulations, service providers are required to pay tax to the government, which they subsequently recover from the customers receiving the service.

Several eateries on food aggregator platforms like Zomato received summons from the department asking details of GST on packaging charges since Jan 1, 2022. The goods and services tax (GST ...

Once the lockdown began to ease, Zomato Market was shuttered. It showed Goyal the cash-guzzling nature of the business and poor customer retention. Food delivery now became the sole focus for ...

Eternal Limited, the company formerly known as Zomato, has announced that Rinshul Chandra, the Chief Operating Officer (COO) of its food ordering and delivery business, has resigned. Chandra ...

Rinshul Chandra, the Chief Operating Officer of Zomato's Food Delivery business, has submitted his resignation, the company announced in a regulatory filing. According to the statement issued on ...

"Sir I picked up this order at around 2 pm and I went to deliver the food but nobody turned up to receive the order," the delivery executive said. Consequently, Zomato instructed the agent to mark ...