Customer service reps will then connect to the T Life app and essentially use it to make changes for the customers. This change could end up making customer service less needed, reducing the ...

T-Mobile's attempts to force the use of its T Life app even to complete transactions is leading to customers walking out of ...

"Customers can download the T-Life app — a one-stop-shop for all things T-Mobile where they can easily manage their account, upgrade their device, connect with Care and more," a T-Mobile ...