The displayed opening times are our general pattern. Please check the Cadw website for specific times and days, including closures. Gift shop open daily
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Tripadvisor
4.5/5 · 1,782 reviews
5-star
65%
4-star
23%
3-star
6%
2-star
3%
1-star
3%
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Mar 26, 2025
Lovely castle, good for a walk and an explore. Beautiful setting up the top of the hill. Very picturesque. Don’t need to explore here but it’s well worth a visit.Full review by KateLondon_9
Mar 11, 2025
Love this place. So quirky and interesting, and amazing artwork. Great story to the castle and it's history. Lovingly restored by obvious enthusiasts. The little café serves good Welsh tea and cakes.…Full review by 563lyndae
Mar 11, 2025
Plenty of steps here to negotiate. Just take a little more time and don’t hurry. Really enjoyed this location. Cafe was a pleasure.Full review by Flackadder
I had some awful experience in this castle last weekend. It seems someone called Kin3 had the same experience in May, but it didn't improve at all since May until now. I wonder why this lady with long curl hair (Lesley?) in the ticket desk still hasn't got any improvement in her manner and attitude? She needs some training, I can't believe this kind of people can work in such a beautiful castle. What a shame! We just wanted to have some tea in the tea room which said free entry, but she was unhappy we use the toilet in the castle courtyard and she thought we wanted to sneak into the castle without a ticket. She shouted to me and my daughter in public when we were just waiting for the toilet. If you don't believe people and think we wanted to go inside the castle without a ticket, why you allow people free entry to the tea room? If you have a tea room, why there is no toilet inside? If the toilet in courtyard is the only option, why you are unhappy customers use it? Such a beautiful castle inside the forest. Unfortunately there are some awful people working there.
A:
Forgot to mention, we have told the lady clearly we just wanted to use the tea room at the very beginning. Because I live in Cardiff and I have visited the castle many years ago. After …
Forgot to mention, we have told the lady clearly we just wanted to use the tea room at the very beginning. Because I live in Cardiff and I have visited the castle many years ago. After the tea, I asked her first whether we can use toilet. She allowed, but when we were waiting outside the toilet, she stared at us unhappily, clearly she doesn’t believe us. Someone else was using the toilet, so my daughter and I waited for about 5-10mins.Then she suddenly run across the courtyard and shouted to us. “You don’t buy a ticket, you have used the toilet, right? You can’t go inside!!!” I think it’s very rude. And from the previous comments, I found someone had the exact same experience 7 months before me. So clearly it’s not because the lady had a bad day. This is the her way to treat foreign tourists. I know I’m foreign, but I’m 100% sure I have communicated with the lady clearly. I told her my interest is only the tea room. The problem is she doesn’t believe me, because I’m foreign?? So some people comments I should ask the information desk, the answer is yes, I did. Some people comments there maybe a language problem, the answer is no. I have told her clearly.
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